Effective Date: [23/05/2025]
At Certify Plus, we are committed to protecting the privacy of our users and clients. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform, website, or related services. Certify Plus provides a comprehensive digital solution designed to simplify and enhance the ISO certification process for certification bodies.
1. Information We Collect
We may collect and process the following types of information:
- User Information: Name, email address, contact number, job title, and organizational details.
- Certification Data: Client applications, audit findings, corrective action records, and certification decisions.
- Usage Data: Log data such as pages visited, features used, and time spent on the platform.
- Technical Information: IP address, browser type, operating system, and other system-related details for security and performance monitoring.
2. How We Use Your Information
The information we collect is used to:
- Provide and manage access to the Certify Plus platform.
- Facilitate ISO certification processes including application handling, audit tracking, and certificate issuance.
- Enable secure communication and document sharing between certification bodies and their clients.
- Improve platform functionality, efficiency, and user experience.
- Ensure compliance with ISO standards and legal obligations.
3. Legal Grounds for Processing
We process your information under the following legal bases:
- Performance of a contract – to provide you with our services.
- Compliance with legal obligations – especially those related to certification and data protection.
- Legitimate interests – to improve our platform, ensure security, and support operations.
- Consent – where required, particularly for marketing or optional services.
4. Information Sharing
We only share your information when necessary and in a secure manner:
- With your organization’s authorized users.
- With trusted third-party service providers supporting system functionality (e.g., hosting, analytics).
- When required by law, regulatory bodies, or to protect legal rights.
All parties we work with are bound by strict confidentiality and data protection agreements.
5. Data Security
We implement robust security measures to safeguard your information:
- End-to-end encryption and secure data transmission protocols.
- Regular system audits and access controls.
6. Data Retention
We retain information only as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Meet certification, legal, or regulatory requirements.
- Support internal reporting, review, or audit processes.
7. Your Rights
You have the right to:
- Access and review your personal data.
- Request corrections or updates.
- Request deletion or restriction of your data (subject to legal obligations).
- Object to certain uses of your data.
- Withdraw your consent at any time where applicable.
To exercise your rights, contact us at Sure! Here’s the direct clickable email link: info@certify-plus.com.
8. Cross-Border Data Transfers
Where applicable, information may be transferred to and stored in jurisdictions outside your home country. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to maintain data protection standards.
9. Cookies and Tracking
Our platform may use cookies and similar tools to:
- Enhance user experience.
- Collect usage analytics.
- Provide personalized functionality.
You can manage cookie preferences through your browser settings.
10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be published with the revised effective date. Continued use of our platform implies your acceptance of the updated terms.
11. Contact Us
For any questions about this Privacy Policy or your data rights, please contact:
Certify Plus – Privacy Team
Email: Sure! Here’s the direct clickable link:
Email : info@certify-plus.com
Website: www.certifyplus.com